Responsible Gaming
Gambling Should Be Entertainment
At 21bit Casino, we believe that gambling should only ever be considered as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed with money you can afford to lose.
We encourage all our players to gamble responsibly and within their means. If you find yourself struggling with your gambling habits, please reach out for support.
Age Verification
By accessing 21bit Casino, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. In Australia, the legal gambling age is 18 years old.
We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under the legal gambling age, you must not use this service.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs, you may be developing a gambling problem:
- Chasing Losses: Attempting to recover losses by gambling more
- Hiding Gambling: Concealing the extent of your gambling from family, friends, or professionals
- Loss of Control: Inability to stop gambling or stick to preset limits
- Increased Spending: Needing to gamble with larger amounts to achieve the same excitement
- Neglecting Responsibilities: Gambling interfering with work, school, relationships, or financial obligations
- Mood Changes: Experiencing anxiety, depression, or irritability when not gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or other emotional problems
- Borrowing Money: Taking loans or using credit to fund gambling activities
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
Self-Help Tools
21bit Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive automatic reminders during your gaming session about how long you have been playing and how much you have spent
- Session Limits: Set a time limit for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and the 21bit Casino platform
To access these tools, please visit your account settings or contact our customer support team for assistance.
Support Organizations
If you are struggling with gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support service
www.gamblinghelponline.org.au
1800 858 858 (free call) - Lifeline Australia – Crisis support and counselling
13 11 14 (24/7)
United Kingdom
- GamCare – Free and confidential information, advice, and support
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Prevention, treatment, and research
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telefonberatung: 0800 1 372 700 (free and confidential)
If You Need Help
If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support – gambling addiction is a recognised health condition, and professional help is available.
Contact one of the support organisations listed above, speak with a healthcare professional, or reach out to someone you trust. The sooner you seek help, the sooner you can begin your recovery.
Remember: You are not alone, and help is available.